Problem solving various management situations.

Merlin Needs a Magician

The two welders in this case lead followed the chain of command when they both needed time off, besides they did non get a response from the first inter-group communication in the chain, their immediate supervisor. Unity of direction and line potential gives the supervisor the legitimate right to direct and coordinate the welders tasks precedent to or during their absence to minimize the resulting impact on performance within that department. Unfortunately, it does not appear that the supervisor exercised that option. As a result, the supervisors responsibility to his/her welders, department, organization, and self is not being met. On the other hand, we are not told whether centralization system is in place, which does not give the supervisor the authority to make the stopping point. Therefore, the accountability does not reside with the immediate supervisor.

When customer service stopped labor because a customer reported a line puke bracket is an example of decentralization which gives that department the authority to boot out down the line so the problem can be corrected before more shipments leave the plant. This is also a good example of functional authority because a decision was made with regard to specific activities performed within other departments.

Even though the third situation is an example of line authority, it would have required meetings with all the line authority department heads to effectively problem solve the situation quickly, prior to ramping up outturn again. So, it seems as if unity of command is lacking in this situation because the soul in charge of purchasing should have been on jump on with the decision and brought this concern to the table prior to the first production run.

Example number four begins with unity of direction when the employees are empower into teams and given the authority to develop...

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